Friday, July 23, 2010

Human Resource Management

Human Resource Management (HRM) is the creation, the development, and the maintenance of an effective workforce. Matching the requirements of the organisation and responding to the environment.


Some important principles of leadership are forgotten in many large corporate companies where managers give orders. There is a monumental focus on the  recruitment and selection process. Man management, once this process is complete, is fundamental to the morale and future productivity within the business. Various departments are driven by budgets. Managers must realize that the following personable approaches will gain universal respect, as well as performance indicator results.
In a nutshell:


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Principles
  1. Begin with praise and honest appreciation. If you are asking something of someone, begin by praising something which they've done for you in the past. Demonstrate your appreciation, this will ensure that the task you're asking them to complete will be carried with pride and diligence. 
  2. Call attention to people's mistakes indirectly. Speak honestly about their finest contributions before subtlety pointing out the benefits of correcting their mistake.
  3. Talk about your own mistakes, you've made in the past and how you've corrected them before pointing out the mistakes made by others.
  4. Ask questions before giving out direct orders. Instead of saying "Do this" or "Do that", say " What do you think about using this method?" Or, " Do you think this would work, and why"?
  5. Let the other person save face. Even if we are right and the other person is definitely wrong, we can only destroy ego by causing someone to lose face. Hurting someone in their dignity is a crime.
  6. Praise the slightest improvement and praise every improvement. Be hearty in your approbation and lavish in your praise.
  7. Give the other person a reputation to live up to. If you want to improve a person in a certain respect, act as though that particular trait were already one of his or her outstanding characteristics.
  8. Use encouragement. Make the fault seem easy to correct. When a student has an issue with algebra. Point out the fact that they are doing very well in all the other aspects of Maths and if they adopt the same principles in algebra, their results will improve. Notice the use of the word and rather than but.
  9. Make the other person happy about doing the thing you suggest.
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